The Arada badge is, quite literally, your ‘built-to-last’ guarantee. There’s no registration required (because you’re buying a stove, not a superyacht). Every stove comes with an industry-leading stove body guarantee. Seven years if you choose a boiler stove. Or a lifetime guarantee on all our other stoves. As long as your stove has been purchased from one of our authorised dealers and installed following regulations governing the fitting of wood burning and solid fuel appliances in the country of installation, our guarantee comes as standard.
Our boiler stoves come with a complimentary seven year guarantee as standard.
You are no longer required to register your Arada boiler stove to be eligible for the free seven year limited guarantee.
We are proud to back our craftsmanship with a lifetime guarantee as standard for our stove bodies. This ensures you have long-lasting enjoyment with your Arada stove and added peace of mind for years to come.
When you buy an Arada stove, you are not only buying a first class appliance, you are receiving a commitment from us to look after you and your appliance.
If any part of the main body of the stove fails due to a manufacturing or material defect during the guarantee period that applies in respect of the relevant stove (as set out below), Arada will, at its sole discretion, repair or replace your Arada stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect includes the splitting or cracking of the main body (defined as the steel outer casing and items fixed immovably to the casing).
The following guarantee periods shall apply in respect of the following Arada stoves:
The external paint finish and thermostat (if factory fitted) carry a one-year guarantee only.April 2016
This guarantee is subject to the Terms and Conditions set out below.
The following terms and conditions must be satified in order for your stove to be covered by the guarantee set out above:
Our guarantee is offered as an addition to your statutory rights and will not affect your statutory rights. You can obtain information about your legal rights from trading standards offices or a citizens' advice bureau.
If you believe your stove is not working correctly or it has broken down, in the first instance please contact your local retailer or installer for assistance.
This guarantee is applicable in the UK only and operates exclusively in accordance with the laws of England and Wales.