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Troubleshooting

Why Am I Having Difficulty Controlling My Stove's Temperature?

Your stove fuel should burn with a bright energetic flame but you should avoid a furnace-like roaring fire, this is known as 'over firing'.Over firing a stove is caused by excessive oxygen reaching the fire. This can be due to:

  • Incorrectly adjusted air control settings
  • Using incorrect fuel type. You must ONLY burn seasoned dry wood. NEVER BURN treated wood / builders waste, restricted solid fuels such as house coal, petro coke and anything with a high petroleum or bitumen content.
  • Assuming that neither of those situations apply, check that all door and glass seals are in good order and have no gaps.
  • If it’s a boiler stove, check that the thermostat control flap is clear of debris. In extreme circumstances, you may consider having a flue stabiliser fitted.

Make sure you’re familiar with all the controls on the stove and proper operation as detailed in the instruction manual which you can download from our Support pages.